Any message arising out of customer’s action typically against a transaction/relationship with the enterprise that is not promotional, will be considered as Service-Implicit message.
⇒ Confirmation messages of a Net-banking and credit/debit card transactions.
⇒ Product purchase confirmation, delivery status etc. from e-comm websites
⇒ Customer making payments through Payment Wallet over E-Commerce website/mobile app and an OTP is sent to complete the transaction.
⇒ OTPs required for e-comm website, app logins, social media apps, authentication/verification links, securities trading, demat account operations, KYC, e-wallet registration, etc.
⇒ Messages from TSP/ISP.
⇒ Periodic balance info, bill generation, bill dispatch, due date reminders, recharge confirmation (DTH, cable, prepaid electricity recharge, etc.)
⇒ Delivery notifications, updates and periodic upgrades.
⇒ Messages from retail stores related to bill, warranty.
⇒ Messages from schools-attendance/transport alerts.
⇒ Messages from hospitals/clinics/pharmacies/radiologists/pathologists about registration, appointment, discharge, reports.
⇒ Confirmatory messages from app-based services.
⇒ Govt/DOT/TRAI mandated messages.
⇒ Service updates from car workshops, repair shops, gadgets service centers.
⇒ Directory services like Justdial, yellow pages.
⇒ Day-end/month-end settlement alerts to securities/demat account holders.
Actual message |
Required Template Format |
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Thank you for using EMI Facility on your IDBI Bank Credit Card 4***3495 EMI request for Rs. 25000.00 executed on 01/07/2019
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Thank you for using EMI Facility on your IDBI Bank Credit Card {#var#} EMI request for {#var#} executed on {#var#}
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YES BANK - Your new bill for BESCOM Bangalore - account 0842948000 for Rs 4339.00 could not get scheduled because auto pay limit is less than the bill amount.
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YES BANK - Your new bill for {#var#} - account {#var#} for Rs {#var#} could not get scheduled because auto pay limit is less than the bill amount.
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account: 674508 is your samsung account verification code.
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account: {#var#} is your samsung account verification code.
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transaction alert: 49.0 was used from your flipkart gift card 6000172013334850 for order od117666705985700000 on flipkart.balance remaining in the card: 0.0.if you dont recognise this transaction, please reach out to http://fkrt.it/q0rbconnnn immediately.
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transaction alert: {#var#} was used from your {#var#} gift card {#var#} for order {#var#} on flipkart.balance remaining in the card: {#var#}.if you dont recognise this transaction, please reach out to {#var#} immediately.
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Kindly note that the free look period for your insurance cancellation is 15 days from date of receipt of insurance policy. Regards, Bajaj Finance Ltd.
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Kindly note that the free look period for your insurance cancellation is {#var#} from date of receipt of insurance policy. Regards, Bajaj Finance Ltd.
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dear k, otp is 2568 for order id #101794788 at dailyorders phone case maker mobile app, kindly enter it to confirm your order. thank you!
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dear {#var#}, otp is {#var#} for order id {#var#} at dailyorders phone case maker mobile app, kindly enter it to confirm your order. thank you!
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