Different delivery status and their meanings
Status |
Meaning |
Action |
|---|---|---|
|
Delivered
|
The message has been delivered and we received a confirmation via the DLR (delivery report)
|
|
|
Dropped / Rejectd
|
Your message was rejected at the SMSC of the Carrier. This happens when the destination network is not available or blocked to the Carrier
|
Check the recipient's mobile number network or check the status of mobile number on NCCP TRAI, is the number is blacklisted by raising DND complain in past
|
|
Undelivered
|
Message submitted but not delivered due to unavailability of network, number is wrong, inactive, no longer in use or mobile handset memory or inbox full
|
Check if the recipient's mobile number is correct
|
|
Operator Delivered
|
Your message has been submitted to the Carrier's SMSC (Short Message Service Center) and is waiting for the delivery status confirmation from the Carrier
|
Switch off the device and restart it after 10 seconds. This will force it to reestablish the connection with the provider. Please retest it with another message
|
|
Failed
|
Failed to deliver due to number blacklisted on carrier or number, not in use
|
Check if the recipient's mobile number is correct
|
|
Expired
|
This means that the handset may have been switched off or out of signal for a long period of time, and the validity of the network of the message has expired. The SMSC failed to deliver even after its final attempt as per its retry scheme
|
Switch off the device and restart it after 10 seconds. This will force it to re-establish the connection with the provider. Please retest it with another message
|
|
DND
|
Message has been rejected due to the user being subscribed to DND (Do Not Disturb) services, disabling any service traffic to their number
|
|
|
Invalid
|
The mobile number has been incorrectly formatted or is incomplete, The number contains too few or too many numbers. like more than 10 Digit or less than 10 Digit or +91 or starting with zero '0'
|
Use 10 Digit Mobile number only
|
Status |
Meaning |
Action |
|---|---|---|
|
Answered
|
The destination has answered the call
|
|
|
Rejected
|
The call attempt was rejected by the destination
|
Check the recipient's mobile number network or check the status of mobile number on NCCP TRAI, is the number is blacklisted by raising DND complain in past.
|
|
Busy
|
The destination is on the line with another caller
|
Reschedule or Resend again
|
|
Unanswered
|
The call was canceled by the caller
|
Reschedule or Resend again
|
|
Timeout
|
The call timed out before it was answered
|
Reschedule or Resend again
|
|
Failed
|
The call failed before reaching the destination, or the number may have been input incorrectly
|
Switch off the device and restart it after 10 seconds. This will force it to re-establish the connection with the provider. Please retest it with another call
|
|
Completed
|
The call is completed successfully
|
Reschedule or Resend again
|
|
Invalid
|
The mobile number has been incorrectly formatted or is incomplete, The number contains too few or too many numbers. like more than 10 Digit or less than 10 Digit or +91 or starting with zero '0'
|
Use 10 Digit Mobile number only
|