Different delivery status and their meanings
Status |
Meaning |
Action |
|---|---|---|
|
Delivered
|
The message has been delivered and we received a confirmation via the DLR (delivery report)
|
|
|
Dropped / Rejectd
|
Your message was rejected at the SMSC of the Carrier. This happens when the destination network is not available or blocked to the Carrier
|
Check the recipient's mobile number network or check the status of mobile number on NCCP TRAI, is the number is blacklisted by raising DND complain in past
|
|
Undelivered
|
Message submitted but not delivered due to unavailability of network, number is wrong, inactive, no longer in use or mobile handset memory or inbox full
|
Check if the recipient's mobile number is correct
|
|
Operator Delivered
|
Your message has been submitted to the Carrier's SMSC (Short Message Service Center) and is waiting for the delivery status confirmation from the Carrier
|
Switch off the device and restart it after 10 seconds. This will force it to reestablish the connection with the provider. Please retest it with another message
|
|
Failed
|
Failed to deliver due to number blacklisted on carrier or number, not in use
|
Check if the recipient's mobile number is correct
|
|
Expired
|
This means that the handset may have been switched off or out of signal for a long period of time, and the validity of the network of the message has expired. The SMSC failed to deliver even after its final attempt as per its retry scheme
|
Switch off the device and restart it after 10 seconds. This will force it to re-establish the connection with the provider. Please retest it with another message
|
|
DND
|
Message has been rejected due to the user being subscribed to DND (Do Not Disturb) services, disabling any service traffic to their number
|
|
|
Invalid
|
The mobile number has been incorrectly formatted or is incomplete, The number contains too few or too many numbers. like more than 10 Digit or less than 10 Digit or +91 or starting with zero '0'
|
Use 10 Digit Mobile number only
|
Status |
Meaning |
Action |
|---|---|---|
|
Answered
|
The destination has answered the call
|
|
|
Rejected
|
The call attempt was rejected by the destination
|
Check the recipient's mobile number network or check the status of mobile number on NCCP TRAI, is the number is blacklisted by raising DND complain in past.
|
|
Busy
|
The destination is on the line with another caller
|
Reschedule or Resend again
|
|
Unanswered
|
The call was canceled by the caller
|
Reschedule or Resend again
|
|
Timeout
|
The call timed out before it was answered
|
Reschedule or Resend again
|
|
Failed
|
The call failed before reaching the destination, or the number may have been input incorrectly
|
Switch off the device and restart it after 10 seconds. This will force it to re-establish the connection with the provider. Please retest it with another call
|
|
Completed
|
The call is completed successfully
|
Reschedule or Resend again
|
|
Invalid
|
The mobile number has been incorrectly formatted or is incomplete, The number contains too few or too many numbers. like more than 10 Digit or less than 10 Digit or +91 or starting with zero '0'
|
Use 10 Digit Mobile number only
|
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Copyright © 2013 – 2021 By Obligr India Private Limited.All Rights Reserved.
Obligr® is a Registered Trademark of Obligr India Pvt Ltd.
All Brand or Product Names are or could also be Trademarks of, and are wont to identify Products and Services of, their Respective Owners.
