Choose your preffrence categories for UCC
Unwanted SMS and calls create frustration, especially when you are already registered for DND. You can file a DND complaint to avoid such spam SMS/Calls by simply follow the below steps to register a complaint-
1. Register the complaint from your phone on which unwanted communication has been received
2. Within three days register the complaint of receipt of the unsolicited commercial communication
Convey the following details
a. Particulars of telemarketer
b. Sender number or Sender ID
c. Date & time of message received
d. Message content
<Unsolicited Message Content>, <Sender number/ID>, <Message Time and Date>
An opt-in list or a subscription list is a database of customers intended to hear from you directly. By clearly opting into these messages, customers will receive all your messages whether transaction or promotional – irrespective of their DND preference. Obligr myDND manager updates the subscription list for you, based on inbound START/STOP request from your customers.
One should offer their audience an easy way to opt-out from receiving your text on frequent basis. Regularly include simple opt-out option in your texts. Make clear to your customers that anytime they can stop receiving messages from you (Eg: To optout: SMS STOP to 8225838383). This will also help in filtering your positive customer list as well.