FAQ – OBLIGR™
EMail: info@obligr.com  TOLL FREE : 1800 200 0036 Give Miss Call on : 8824401044 Phone: 0731-4213865       SMS Login      Email Login       DND Login       Voice Login       Sub SMS Login      Android App

Frequently Asked Questions (FAQ’s)

    • Do you charge any setup fee or monthly rental to use the service?No, it is FREE to register and you only pay for per message credit.
    • How many Credits does one message cost?One message of (1-160 character) is take 1 credit. So, u can utilize I credit to send a message to any mobile network in India.
  • How long does message delivery takes?Its delivered within second. You can send up to lacs of sms in one goes.
  • How much validity you provide?We provide validity according to plan.
  • What is Sender-ID?Sender-ID is the alpha/numeric string which appears on receiver destination. For transactional route we provide six character dynamic sender id.
  • Can I change sender-ID?Yes, we provide Open sender-ID. But when you apply sender id on panel then just drop a sample copy of sender id on info@obligr.com .
  • What is the maximum character limit of a message?It takes 1 credit up to 160 characters.
  • How many SMS can we send in one go?You can send more lacs of sms in one go, its depend upon the option you are chosen to send sms.
  • Can I send sms in other language?Yes, by our Unicode option you can send sms in any language as you want.
  • Can I send Flash SMS?Yes, you can send. You just have to do one click on flash sms.
  • Where I can put my user’s number?There is an option of phone-book from their you can mange you client list.
  • From where I can saw my delivery report?We provide real time delivery report. From Delivery report option you can see delivery report.
  • What is NDNC numbers?NDND numbers are National Do Not Call Numbers. NDNC registry is the registry of mobile numbers which should be excluded from telemarketing calls. You not allow sending any type of marketing sms on NDNC numbers.
  • Do you provide bulk sms service on DND numbers?We provide this service only for informative or transactional content.
  • Do you provide the voice SMS? How to upload it?
    Kindly follow the below process:
     Go to Voice Messaging >> Compose >> Select Plan >>
     For approving caller id , you need to add svoice sender id , then you will receive the verification code , after verification, caller id will be added >>Extension Key (0)>> Enter Contact Number  >> Upload New File (.wav format) >> Send
     
    Select as Follow
    Change bit resolution:  16Bit
    Change sampling rate:  8000Hz
    Change audio channels: Mono
     
    Click on Convert & Download.
    * Convert your file into .wav format before scheduling calls.
    * Save your excel file into .csv format before uploading contact.
    *PAY FOR ANSWERED CALLS ONLY
    *1 Credit/Call = 30 Seconds | 2 seconds is auto adjusted for processing calls
  • What is difference between Basic & premium voice SMS?In premium you need to pay answered call only but in basic you have to pay for everycall.
  • Do you provide API?Yes, from our developer tool option you get different API like HTTP API, XML API, PHP, .NET ETC.
  • I forget my password. What I have to do?Just click on forget password option than you got a message on you mobile with reset password.
  • Do you offer technical support?Yes, technical support is available through email. If you having any issue then just raise support ticket to info@obligr.com .
  • FAQ’s not help me out.If you having further issue then just do mail on  info@obligr.com .